Blinkktopin Return Policy

Effective Date: November 27, 2024

Thank you for shopping with Blinkktopin. We want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your order, we are here to help. This Return Policy outlines the terms and conditions under which returns and exchanges are accepted.

1. Eligibility for Returns

You may return items purchased from Blinkktopin within 30 days from the date of delivery for a refund or exchange, provided that the following conditions are met:

  • The item is in new, unused condition, with all original tags and packaging intact.
  • The product is not on our non-returnable list, which includes perishable goods, personalized items, or clearance items (if applicable).
  • You have the original receipt or proof of purchase.

2. How to Initiate a Return

To start the return process, please follow these steps:

  1. Contact Us: Reach out to our customer support team at info@blinkktopin.com or call us at +1 830-329-4582 within 30 days of receiving your order.

  2. Return Authorization: Our customer service team will guide you through the return process and provide a Return Authorization Number.

  3. Return Instructions: Once you receive the authorization, carefully pack the item in its original packaging, including any accessories, manuals, or free gifts you received with your order. Write the Return Authorization Number on the outside of the package.

  4. Shipping: Ship the return package to the following address:

    Returns Department
    Blinkktopin
    866 Morris Street,
    Lawton, North Dakota,
    United States

    Please note that you will be responsible for return shipping costs unless the item was defective or an error was made on our part.

3. Refunds

Once your return is received and inspected, we will process your refund. Refunds are typically issued within 7-10 business days of receiving the returned item.

  • Refunds will be issued to the original method of payment used for the purchase.
  • If you paid with a credit/debit card, the refund will be processed to the same card.
  • Please note that shipping fees are non-refundable, except in cases where we have made an error in processing or shipping your order.

4. Exchanges

If you received a damaged or defective item, or if you simply wish to exchange your product for a different size or color, please contact our customer service team within 30 days of receiving the item. We will provide you with instructions on how to exchange your product.

  • Exchanges are only accepted for items in new, unused condition.
  • The customer is responsible for any shipping charges associated with exchanges unless the item is damaged or defective upon arrival.

5. Damaged or Defective Items

If the item you received is damaged or defective, please contact us immediately at info@blinkktopin.com or call +1 830-329-4582. We will either:

  • Replace the damaged or defective item at no extra charge.
  • Provide a full refund if the item cannot be replaced.

Please retain the original packaging and shipping materials, as they may be required to process a damage claim with the carrier.

6. Non-Returnable Items

The following items are non-returnable:

  • Gift cards or digital products (if applicable).
  • Personalized or custom items that were made to order.
  • Perishable goods, including food, drinks, and beauty products.
  • Clearance or final sale items, which are clearly marked as non-returnable at the time of purchase.

Please check the product description carefully to ensure you are aware of any non-returnable items before purchasing.

7. Restocking Fee

In some cases, a restocking fee of up to 15% may apply for returns. This fee applies to products that are returned after being opened, used, or returned without their original packaging. Please refer to the specific product page for more information regarding restocking fees.

8. Refund Processing Times

Refunds are processed within 7-10 business days after we receive the returned item. Once your return is processed, you will receive an email confirmation. Refunds to credit cards may take an additional 3-5 business days to appear in your account, depending on your card issuer.

9. Late or Missing Refunds

If you haven’t received a refund yet, please:

  1. Check your bank account again.
  2. Contact your credit card company or bank, as there may be processing delays.
  3. If you’ve done all of this and still have not received your refund, please contact us at info@blinkktopin.com.

10. Return Shipping Costs

You are responsible for the cost of return shipping unless the item was damaged, defective, or an error was made on our part. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75 to ensure they reach us.

11. Contact Us

If you have any questions about your return or need assistance, please contact our customer service team:

  • Email: info@blinkktopin.com
  • Phone: +1 830-329-4582
  • Address: 866 Morris Street, Lawton, North Dakota, United States